Privacy Policy
Effective Date: 01/01/2025
Flash Connect LTD (“Flash Connect,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (flashconnect.hk) or use our services, in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).
1. Information We Collect
We may collect the following categories of personal data:
1.1 Personal Identifiable Information (PII):
- Name, email address, phone number, billing address, and payment information.
1.2 Service-Related Information:
- Device details, eSIM activation data, and usage history.
1.3 Automated Information:
- IP address, browser type, operating system, and cookies when you interact with our website.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 To provide, maintain, and improve our services.
2.2 To process payments and provide customer support.
2.3 To comply with legal obligations under Hong Kong law.
2.4 To send you promotional communications, subject to your consent.
2.5 To detect and prevent fraudulent activity.
3. Sharing Your Information
We may share your information with:
3.1 Service Providers:
Third-party vendors to process payments, provide analytics, and support customer service.
3.2 Legal Authorities:
When required by law, regulation, or to protect our legal rights.
3.3 Corporate Affiliates:
For internal business purposes and as allowed by applicable law.
4. International Data Transfers
Your data may be transferred to and processed in countries outside your home jurisdiction. Flash Connect ensures such transfers comply with applicable laws, including the PDPO.
5. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality.
- Analyze user behavior.
- Provide targeted advertisements.
You may disable cookies through your browser settings, but this may affect website functionality.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Data Rights
Under the PDPO, you have the right to:
7.1 Access your personal data.
7.2 Correct inaccuracies in your data.
7.3 Withdraw consent for direct marketing.
To exercise your rights, please contact us at contact@flashconnect.hk.
Key Differences from Ohayu’s Privacy Policy
8. Security Measures
We implement reasonable security measures to protect your personal data, including encryption and secure servers. However, no system is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Flash Connect LTD
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central, Hong Kong
Email: contact@flashconnect.hk
